Edwin N. Matlack
328 Norris Hall Lane (610) 635-0240
Norristown, PA 19403-5210 edwin.matlack@verizon.net


Employment in validation, software testing, or technical writing.


Extensive technical writing experience and diverse experience in software testing and computer programming.

Recent validation experience with automated pharmaceutical manufacturing and packaging systems.

Five years development and testing experience with financial applications.

Technical writing experience with application and system software, commercial and military hardware, procedures, proposals, and RFPs.

Developed and tested with numerous programming languages:

  • COBOL (IBM, Micro Focus, and Unisys).
  • SQL (DB2, SQL Server, and Sybase).
  • RPG.
  • Lisp.
  • Mapper.
  • Assemblers.

Automated testing experience with Rational's SQA Testing Robot and SQA LoadTest.

Working experience in various environments:

  • Internet/Intranet.
  • Client/server.
  • Citrix Metaframe presentation server.
  • Mainframe (IBM and Unisys).
  • PC (Windows and DOS).
  • Novel NetWare.
  • Minicomputer (AS/400, Unix, BC/7, and PRIME).
  • PLC.

Experience with Word, Excel, PowerPoint, Project, Visio, Access, Documentum, and FileMaker.

CDIA (Certified Document Imaging Architect) with over six years of document imaging/workflow automation experience.



Apr 2005 to Sep 2008

TOTAL SYSTEMS DESIGN, Coatesville, PA. Validation Engineer.

Authored and executed following hardware and software test plans:

  • Factory Acceptance Test.
  • Site Acceptance Test.
  • Installation Qualification.
  • Operational Qualification.

Also authored Summary Reports and Traceability Matrices.

Sep 2004 to Apr 2005

LULU SHRINE CENTER, Plymouth Meeting, PA. Part-time general maintenance.

May 2004 to Aug 2004

INTERNET BIZ INC, Norristown, PA. Self-employed subcontractor to BAI, Chalfont, PA.

Subcontract work as Validation Engineer for automated pharmaceutical packaging equipment. Developed Factory Acceptance Tests for Cozzoli Machine Company products.

  • Vial capper being purchased by Pfizer.
  • Vial filler being purchased by Pfizer.
  • Tray loader being purchased by Eisai.

Nov 2003 to May 2004


Consulted as Business Analyst supporting Merck sales force automation.

  • Software distribution processes.
  • Software installation processes.
  • Swim-lane flowcharts using Visio.
  • Process, test, and operational SOPs using Word.

Nov 2001 to Sep 2003

INTERNET BIZ INC, Norristown, PA. Self-employed subcontractor to BAI, Chalfont, PA.

Mar 2002 to Sep 2003: Validation Engineer for Datastream MP2 Asset Management System.

  • Enterprise implementation for seven West Pharmaceutical Services manufacturing plants.
  • Automatically generates and manages work orders and purchase orders.
  • Wrote four Installation/Operational Qualification (IOQ) documents.
  • Wrote three Standard Operating Instructions (SOIs).
  • Wrote seven Database Conversion Verification documents.
  • Windows 2000 Operating System, SQL Server database, Citrix Metaframe presentation server, Symbol Technologies barcode scanner guns.

Nov 2001 to Feb 2002: Technical Writer for hardware manuals on Teleflex boat electronic shift and throttle controls.

  • System Overview.
  • Installation manual.
  • Operation manual.

Jun 2001 to Feb 2003

KATHARINE GIBBS SCHOOL, Norristown, PA. Part-time Adjunct Instructor.

Taught personal computer hardware classes.

Jun 1997 to May 2001


Nov 2000 to Mar 2001: Pinkerton Computer Consultants. Quality Assurance Consultant on Salomon Smith Barney project.

  • Converting trust fund management system from Mellon to SEI Corporation.
  • Developed and executed test plans and scripts.
  • Mastered SEI ODR (SQL Server) data relationships.
  • Examined Mellon mainframe files and Salomon Smith Barney CICS applications in reverse engineering data and file formats.
  • Mainframe COBOL, CICS, and DB2 routines had to execute unchanged with converted data.

Aug 1999 to Oct 2000: International Software Consultants. COBOL Programmer and Application Designer at MasterCard International.

  • Worked on Global MasterCard Clearing System.
  • Employs new variable-length IPM message formats (ISO Standard 8583-1993), MVS COBOL, and DB2.
  • Used Visio and Word for program and design documentation.

Jun 1999: Senior Consultant on Year 2000 Compliance Review for Korea Exchange Bank. Participated in Independent Verification and Validation Audit of Y2K preparedness and contingency planning.

Feb 1999 to May 1999: Alternative Resources Corporation. Test Analyst at Rosenbluth Travel. Tested Y2K compliance of two international back office travel accounting systems:

  • TravCom on a Wintel platform.
  • ICSAT on an AS/400.

Mar 1998 to Feb 1999: Test Tool Analyst for Risk Advantage, a CIGNA Insurance Intranet application.

  • Regression testing with Rational SQA Testing Robot.
  • Load testing and endurance testing with Rational SQA LoadTest.
  • Performance analysis with Rational SQA LoadTest and Microsoft NT Performance Monitor.

May 1992 to May 1997

REED PUBLISHING, New Providence, NJ.

Document Imaging Manager.

  • 200-user document imaging and workflow automation system:
    • Client/server architecture.
    • Novell NetWare and Windows.
    • Unix and Sybase.
    • HP optical disk jukeboxes.
  • Wrote the RFP.
  • Participated in:
    • Vendor selection.
    • Requirements definition and system design.
    • Business process re-engineering.
    • Implementation and testing.
  • Supported end-users.
  • Created and supported training room and directed related training programs.

Quality Assurance Manager.

  • Wrote development and operations standards.
  • Chaired Standards and Procedures Committee.

Oct 1984 to Oct 1991


Systems Engineer, Applied Technology Group.

  • Wrote document-imaging proposals.
  • Participated in demonstrations for prospective customers.
  • Assisted in system testing between proposals and demonstrations.

Senior Analyst, Knowledge Systems Group.

  • Expert system development products:
    • Texas Instruments Explorer system.
    • Knowledge Engineering System (KES).
    • Knowledge Engineering Environment (KEE).
  • Development, support, and contract administration.
  • Wrote Unix Mapper programs for sales and inventory analysis.

Apr 1984 to Sep 1984 Self-Employed Technical Writer. Wrote user manual for PC-based power-plant simulator. Customer was Omnidata of Cherry Hill, NJ.

Oct 1981 to Mar 1984

SEI CORPORATION, Wayne, PA. SEI manages trust funds for banks.

VP, Quality Assurance. Responsible for quality of FORTRAN applications being converted from PRIME minicomputers to IBM mainframes.

Director, Product Support.

  • Staff of 58 employees and 4 contractors.
  • Four maintenance programming groups.
  • User documentation and technical support groups.
  • Release control and software quality assurance groups.

Nov 1970 to Dec 1971


Part-time floor covering salesman.

Jan 1968 to Sep 1968

AUERBACH, Philadelphia, PA.

Part-time contractor writing International Reports on ICL and Hitachi computer systems.

Mar 1967 to Sep 1981


Senior Analyst, System Requirements and Definitions.

  • Developed system requirements for future computer hardware and software systems.
  • Analyzed present products and evaluated competitive products and market trends.

Manager, BC/7 Support and Testing.

  • Microprocessor-based business system BC/7 and communication system UTS-700.
  • Focused project with all hardware, software, manufacturing, and marketing functions at a single isolated location for rapid deployment.
  • Participated in design, wrote all initial test plans, and helped install first customer system.
  • Ultimately had staff of 14, providing testing and worldwide field support for BC/7 and UTS-700.

Senior Programmer. Programming, testing, support, and technical documentation for COBOL compilers and telecommunications products.

Documentation Projects Coordinator. Writing and editing telecommunications hardware and software documentation.

Jun 1965 to Mar 1967

RCA, New York, NY. Application Programmer. Developed applications programs in assembler language for NBC News' election project.

May 1960 to May 1965

RCA, Riverton, NJ. Air Force's Ballistic Missile Early Warning System (BMEWS).
  • Technical Writing Leader
    • Supervised 10 technical writers.
    • Verified manuals in Greenland and Great Britain.
  • Technical Writer.
    • Electronics Hardware manuals.
    • Civil Engineering Procedures and Proposals.
  • Electronics Technician.
    • Installed Control & Switching Equipment in Alaska.
    • Maintained equipment in Greenland.
      • Detection Radar Data Take-Off.
      • Doppler Filter Banks.
      • Target Simulator.

Feb 1959 to May 1960

BURROUGHS CORPORATION, Radnor, PA. Electronics Technician.

Field technician on the Air Force's SAGE (Semi-Automatic Ground Environment) system.  Serviced diverse power, logic, rf, if, synchro/servo, and display equipment.


M.B.A., Accounting, Temple University (1986).

B.A., Natural Sciences, Thomas Edison State College, Trenton, NJ (1979).

QuickBooks 2001: Introduction and Getting Ahead with, SmartForce on-line courses (2003).

Completed numerous GMP and safety courses at Wyeth facility in Rouses Point, NY (2005).

Completed GMP and safety courses at GSK facility in Upper Providence, PA (2005).

Programmable Logic Controllers, Rockwell Automation, Parsippany, NJ (2003).

Master Automotive Technician, NRI, Washington, DC (1977).

Courses completed at Montgomery County Community College, Blue Bell, PA, between 1997 and 2004:

  • Oracle/SQL.
  • Access.
  • Visual Basic I and II.
  • Cisco Networking and Cisco Routers.
  • HTML, Front Page, Dreamweaver, and Macromedia Flash.
  • PageMaker.
  • AS/400 Introduction and RPG-III.
  • Micro Focus COBOL.
  • Advanced Spreadsheets.

Completed two real estate courses and passed the National and Pennsylvania Salesperson examiniations in 2005.


Certified Document Imaging Architect.
A+ Service Technician.


International Society for Pharmaceutical Engineering - Delaware Valley Chapter.
American Legion.


Three years U. S. Marine Corps: Supply Administrative Clerk, Pistol Range Coach, and Reconnaissance Scout.


Physical fitness, hiking, juggling, tennis, and bridge.


Served two years as Chaplain of Freemason Lodge #400, Jenkintown, PA.

Appointed to serve on 2005 Audit Committee of Freemason Lodge #400, Jenkintown, PA.

Member of Thomas Edison State College Test Development Advisory Committee from 1991 to 1997.

Secretary of Thomas A. Edison Alumni Association in 1990.

Peer Counselor volunteer for Thomas A. Edison College students from 1990 to 1992.

Member of Thomas A. Edison Alumni By-Laws Revision Committee in 1989.

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